Retreat’s Response
to COVID-19

Retreat Behavioral Health is still open and accepting patients at all of our locations at this time. Please contact our admissions department for any questions or concerns: 855.859.8810.

The safety of both our patients and staff is our highest priority. Below are the policies and procedures currently in place to ensure the highest health and safety standards:

Health and Safety Standards

  • Retreat Alumni can continue to #StayConnected with their peers and support groups through our new virtual Alumni Meetings. Individuals interested can directly contact Joi Honer at
  • All admissions are pre-screened through a tele-health assessment. Our dedicated team of physicians administers this assessment prior to a patient entering any of our facilities.
  • In a proactive effort, all outpatient services are conducted via telehealth.
  • With the cancellation of all on-site trainings, workshops and events we are creating online webinars and events to continue supporting our communities during this time.
  • Currently all non-direct care staff will be working from home indefinitely until determined to be safe to come back to work.
  • All direct care providers will be screened prior to entering our building, every day, to ensure they are not presenting with any potential symptoms.
  • We have provided additional alcohol based hand sanitizer, which will be more readily available at key locations throughout each location.
  • Staff have been asked to thoroughly clean all of their areas, meticulously.
  • Our cleaning team will do a deep cleanse to all of our buildings and continue this level of cleaning throughout the duration.
  • All events, on-site and off-site have been canceled for the time being, which will be re-assessed on a daily basis.
  • All staff travel has been canceled for now and continually reevaluated on a day to day basis.

Thank you to the
first responders

Melissa Callahan, CNO

Chief Nursing Officer

Melissa is the Chief Nursing Officer at Retreat Behavioral Health. In this capacity, she oversees a staff of several dozen nurses in both Pennsylvania and South Florida, and was instrumental in building Retreat’s medication-assisted treatment program since she joined the company in 2014. Melissa was educated at the University of Pennsylvania where she earned her Master’s degree and became a nurse practitioner, and has accrued significant leadership experience in her 20 years of practice both independently and with large healthcare providers. She has gone on to become a member of the American Nurses Association, American Society of Addiction Medicine, and American Academy of Addiction Psychiatry; and has been honored as a recipient of the Greater Philadelphia Healthcare Professional of the Year Award by Caron Treatment Center.

During this time, we are taking every means necessary to ensure the safety of both our patients and our staff. Recently our Clinical Supervisor, Kate Ramsey, created this helpful video to help loved ones learn more about how we are keeping our patients safe during COVID-19.


Minority Mental Health Panel: Retreat Behavioral Health

Retreat at South Connecticut’s Executive Director discusses the role of anxiety over the Coronavirus and how to protect your immune system.

Coronavirus Discussion, Dealing with Anxiety: Retreat Behavioral Health

In Philadelphia, one of Retreat’s counselors speaks to the importance of keeping calm during the Coronavirus threat.

Talking About The Coronavirus: Retreat Behavioral Health

At our Lancaster County facility, our Director of Clinical Services discussed similar sentiments about keeping calm to reduce anxiety.

Coronavirus Anxiety Leads to Additional Health Concerns: Retreat Behavioral Health

Retreat staff spoke to WPBF 25 in Palm Beach as an additional voice on this impending pandemic.

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You can also email your questions or concerns at:

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Call  (855) 859-8808 for direct assistance